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Help hotpoints Pay - FAQs.

hotpoints Pay - Purchases FAQs.

  • I've made a large purchase on my credit card and used hotpoints Pay® against this, but now I'm nearly at my maximum credit limit. How quickly will my available limit reflect the dollar credit, so I can continue to use my credit card?
  • What if I turn on hotpoints Pay® and a merchant places a hold on my card, for example when I book a hotel or swipe at a petrol pump?
  • What happens if I refund my hotpoints Pay® purchase?
  • What should I do if I don't receive a text message notification after my hotpoints Pay® purchase?
  • Is there a minimum purchase or points amount I need to use hotpoints Pay®?
  • Do I earn hotpoints® on the purchases I make when using hotpoints Pay®?
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