What types of changes in circumstances would mean I can qualify for financial hardship assistance?

Some common reasons you might find it hard to keep up with repayments now or in the future include changes in your personal circumstances, such as losing your job, experiencing an illness or injury, going through a separation, or the death of a spouse or partner.

We look at every hardship application individually, so it’s best to get in touch early. Call us on 0800 772 771 weekdays 8am to 5pm to talk about what’s changed and how we can work together to help find a solution.