Full activation instructions will arrive with your new card. Depending on your circumstances, you may need to visit a Westpac branch to set a PIN and verify your identity, address and income.

If your identity, address and income verification is complete and you have a PIN, you can activate your card by using it at any EFTPOS terminal with your PIN, or by requesting an account balance at any ATM. You can also partially activate your card by calling us on 0800 888 111. You’ll then be able to use your card for online and digital wallet transactions, but it will need to be fully activated at a later date in order to use the physical card in store. This can be done by using it at any EFTPOS terminal with your PIN, or by requesting an account balance at an ATM.

If your identity, address and income verification is complete but you don’t have a PIN, you can set your PIN via Westpac One® Online banking. After you’ve set your PIN, you’ll just have to make a transaction that requires your PIN, or use an ATM, to finish activating your card.

If your identity, address and income verification is not complete, please visit your local branch.

Things you should know.

You must be a member of Air New Zealand's Airpoints programme to earn Airpoints Dollars™. Airpoints terms and conditions apply see airnewzealand.co.nz for details.