Diversity and Inclusion

We know the diverse backgrounds of our customers and people bring a diversity of thought, knowledge and skills to our business. That’s why we have a culture that includes everyone and celebrates the things that make us unique.

Me mahi tahi tātou mo te oranga o te katoa – working together as one for the well-being of everyone.

Empowering women in the workplace

We’re proud of the steps we’ve taken to promote gender equity – but there’s more work to do. Through initiatives like campaigning for more women in leadership, and our continued support of the popular Women of Influence programme, we’re leading conversations about gender equality and helping create an environment for women to excel.

We partner with several organisations who strive for gender equity:

Flexible working

If an employee has an appointment, or wants to watch their child’s school performance, we believe they should be able to do that. We encourage our people to arrange work around these important commitments that come up in everyone’s lives.

Our flexible working policy has meant happier staff who stay with us for longer. It has made it easier to attract great, talented people to the company. In short, it’s better for our workers and better for our customers. Find out more

Te Kākano

Te Kākano is our framework for working with Māori and Iwi to help them prosper.

Our team of specialists are involved in community-led projects and initiatives around the country that support the growth of whanau, Maori and iwi businesses.

As well as sponsoring events like the Maori Business Awards and the Maori Women’s Leadership Summit, we have partnered with iwi on projects including shared equity housing and enhanced Te Reo Maori signage.

Supporting the Rainbow Community

We’re committed to creating a safe, respectful and inclusive work environment for our LGBTQIA+ employees and customers. We are involved in a number of initiatives that promote, support and recognise the Rainbow community in New Zealand:

  • Rainbow Tick – accredited since 2014
  • “Celebrating Together” with the other banks at the Big Gay Out
  • Supporting Pride events across the country
  • Platinum Sponsor of the Rainbow Excellence Awards

More accessible banking

We believe banking services should be available to all New Zealanders, that’s why we’re committed to continually improving our services to meet the needs of our people, customers and communities. We’re the first bank to achieve the Accessibility Tick, for our commitment to becoming more accessible and inclusive of customers and staff with disabilities. Find out more here.


If you have any suggestions on how we can become more diverse and inclusive when helping you with your banking needs please get in touchsustainability@westpac.co.nz