The Community Banking team can help with:

  • Online and phone banking set up and maintenance and queries
  • Loading, adding, changing and removing automatic payments, direct debits and salary sweep
  • Account maintenance
  • Account transactional enquiries and printouts
  • Term investment maintenance
  • Sign documents
  • PIN cards and issue EFTPOS cards
  • KiwiSaver applications
  • Opening transactional and savings account
  • Opening a new term investment
  • Customer hardship
  • Manage Power of Attorneys
  • Manage delinquencies
  • Account queries, complaints and fee reversals
  • Budgeting and account review
  • Fraud and scams queries
  • Loan restructures
  • Mortgage discharge requests
  • Credit card applications
  • Overdraft applications
  • Personal loan applications
  • Home loan applications
  • Product protection applications
  • General insurance applications.

Where are Westpac's Community Banking locations?

Windsor
Community Banking service
Windsor Community Church
19 Windsor Street, Windsor
Every Tuesday 9:30am to 3:30pm

Winton
Community Banking service
McMaster Engineering
77 Great North Road, Winton 9720
Every Wednesday 9:30am to 3:30pm

Te Anau
Community Banking service
Fiordland Community House
21 Luxmore Drive, Te Anau 9600
Every Thursday 10:30am to 3pm

Wairoa
Community Banking service
Heartland Services
208 Marine Parade, Wairoa
Every second Tuesday 9am to 3pm