What should I do if I notice an unauthorised transaction on my account?
If you see an unauthorised or suspicious transaction on your account, as a precaution, change your password immediately.
Call us as soon as possible on:
- 0800 Westpac (0800 937 8722), 7am to 11pm, 7 days a week
- + 64 9 912 8000 from overseas (international toll charges apply).
We recommend you also check any other online accounts and view previous weeks' transaction details for any other suspicious transactions.