Once your application has been assessed, we will advise you of the outcome in writing. If your application has been declined, we will also provide the reason for this in writing.

Please note that even if your application does not meet the eligibility criteria for an unforeseen hardship application under the Credit Contracts and Consumer Finance Act 2003, we may be to prove other assistance on a case-by-case basis.

You also have the right to apply to the court to make changes if you have made a Financial Hardship application and you do not agree with the outcome.