What do I do if I have lost my device (iPhone / iPad / Apple Watch)?

COVID-19 Update

All of our branches in Auckland are closed this weekend. Normal hours will resume on Monday 8th March with Level 2 social distancing measures in place in Auckland. Thanks to everyone for their patience and understanding during the past week.

You can block this device by either:

Blocking it within 'Find my iPhone' or via your iCloud account, or
Call 0800 WESTPAC.

Note: You can continue to use Apple pay on other devices as well as your physical card.