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Payments and transactions how-to guides.
How-to guides and answers to common questions about making card payments, setting up automatic or planned payments, receiving money, managing direct debits, using Online EFTPOS and tracking your transactions.
Making payments.
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How do I use the Confirmation of Payee digital banking payment check?
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How can I show proof I’ve made a payment in digital banking?
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How do I change my loan repayments in digital banking?
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How do I make a tax payment?
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How do I make an overseas payment?
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How do I make a payment in Westpac One?
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How do I add, edit or delete a payee?
Planned payments.
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What happens if I've set an online transaction or planned payment for today and it's a weekend or national public holiday?
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What if I don't have enough money in my account on a planned payment date?
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I'm expecting money in my account tonight. Will this be received before my online planned payment will go through?
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How do I edit or cancel a future payment?
Transactions, deposits, withdrawals and transfers.
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What if I find a payment that’s suspicious or I don’t recognise?
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How do I transfer money into my Notice Saver account?
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What are the cut-off times for online transactions?
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A deposit is not showing in my account. What should I do?
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What are the daily limits for ATM and EFTPOS transactions?
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How do I check, search or filter my transactions in digital banking?
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How do I transfer money between accounts in Westpac One® digital banking?
Learn more about payments.
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