I have lost my physical Mastercard® but still have my device - can I still use Apple Pay or Google Pay?

You can continue using Apple Pay or Google Pay for eligible purchases.

• If you've temporarily misplaced your physical card, you can block it in digital banking to help protect yourself while you look for it.
• If you believe it has been lost or stolen, cancel and replace the card in digital banking, or call us immediately. 

Learn more.

• Apple Pay & Google Pay how-to guides
• How to block or cancel and replace a lost, stolen or damaged credit or debit card 

Things you should know. 

Apple Pay is available to all eligible Westpac debit and credit Mastercard® customers. Excludes Mastercard BusinessCard, Business Prepaid Mastercard, Prepaid and Global Currency cards. Customers also need a compatible Apple Device.

For a list of compatible Apple Pay devices, check Apple Support. Terms and conditions apply to Apple Pay, check Westpac Apple Pay Terms and Conditions for more information.

Conditions of Use for the applicable card also apply. If you only make the minimum repayment each month, you will pay more interest and it will take you longer to pay off the unpaid balance.

Mastercard and its brand mark are registered trademarks of Mastercard International Incorporated.

Apple Pay, Apple Watch, Face ID, iPad, iPhone, MacBook Pro, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.