There are many options available to you before completing an application with us. We've included some options below for consideration:

  • If you've lost your job and have income insurance cover, get in touch with your insurance provider to see if you're covered for loss of income
  • Obtain free, independent and confidential budgeting advice, by contacting MoneyTalks or 0800 345 123 (run by FinCap)
  • Contact us if you are having problems making payments or think that you may soon experience financial problems
  • Keep to any payment plan you have agreed to. If your circumstances change that may affect your payment arrangement, let us know. Please be aware that if your loan is secured and you don't keep up with your repayments, the bank may enter into possession of, and/or sell the secured property. You will remain personally liable for any shortfall
  • Make sure you keep anyone guaranteeing the loan(s) up to date with what is happening.