We're sorry to hear you are thinking of leaving us!
If you still have a balance on your card, you could transfer this to our Low Interest Mastercard to save you interest as you repay it.

If you are ready to pay off your card in full or your card has a zero balance, you can come in to your local branch, or give us a call.

By phone - individual account only:

We'd love to talk to you about this, so call our Cards team on 0800 888 111 (Monday to Friday 7am to 8pm and Saturday and Sunday 8am to 5pm), or from overseas call +64 9 912 8000 (international toll charges apply).

In writing:

Post your request to
Westpac Credit Card Services
Private Bag 92503
Wellesley Street
Auckland.

To close a joint account:

Instructions need to be in writing either party can request to close the account both joint signatures is preferable.