Find a branch
Contact
Help
What happens if my international money transfer is returned?
International payments may not go through for various reasons, like when instructions are unclear or incomplete, or other restrictions apply. See our General Terms and Conditions for more information.
Westpac will notify you and advise of any associated costs or conversion losses with respect to returned international payments, where possible.
Learn more.
Things you should know.
Westpac Banking Corporation (acting through its New Zealand branch) ABN 33 007 457 141, incorporated in Australia (Westpac) is the provider of foreign exchange and international payment products and services. See information about our International Service Fees.