Will financial hardship assistance affect my credit rating?

While receiving financial hardship assistance and support, reporting to external credit agencies will show a hardship flag. Your balance and any overdue amounts aren’t disclosed, and the account(s) won’t show as being in default. While the hardship flag may impact your ability to obtain further credit, this flag indicates that we are working together to try and improve your situation.

Financial hardship assistance and support may be a better outcome for you and your overall credit status, so it’s important to get in touch on 0800 772 771 weekdays 8am to 5pm to discuss your circumstances.