Credit cards - hotpoints FAQs.

General.

• Can I transfer my hotpoints® to Airpoints Dollars™?
• Do hotpoints® expire or have a time limit?
• What happens to my hotpoints in the event of my death/the death of a joint cardholder?
• Why doesn’t my statement show me what hotpoints I have earned at each tier?
• Will I move down a tier if I pay off some or all of my account balance during a month?