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Help Accounts & cards - FAQs.

Accounts & cards - Airpoints Debit Mastercard FAQs.

  • How do I know if my credit or debit card is eligible for Automatic Billing Updater?
  • What if I don't want my credit or debit card to be opted into Automatic Billing Updater?
  • Will my card details automatically be updated for all of my recurring payments, stored apps & online stores?
  • What are some examples of apps or online stores where debit/credit card details might be stored?
  • What are some examples of recurring payments to a debit/credit card?
  • Is there a fee to use ABU?
  • My card has been lost, will ABU continue to process recurring payments or when I pay via an app/online store?
  • When do my Airpoints Dollars™ expire?
  • I have an Airpoints™ credit card - what happens to my Airpoints Dollars™ when I take up a Westpac Airpoints Debit Mastercard®?
  • How long does it take for my spending on a Westpac Airpoints Debit Mastercard to be credited to my Airpoints account?
  • How secure is the Airpoints Debit Mastercard?
  • Where is my Airpoints Debit Mastercard accepted?
  • What makes the Airpoints Debit Mastercard different?
  • What does an Airpoints Debit Mastercard cost?
  • My Airpoints login won't work when I try to apply for a Westpac Airpoints Debit Mastercard. What should I do?
  • Do I earn Airpoints Dollars every time I spend on my Airpoints Debit Mastercard?
  • I already have a Westpac Airpoints™ credit card. Can I get an Airpoints Debit Mastercard® as well?
  • Can I give someone else's Airpoints™ number so they earn Airpoints Dollars™ from my card?
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