Help About Westpac, branches and ATMs how-to guides.

An ATM machine didn’t give me my cash. What do I do?

Call us on 0800 400 600, weekdays 7am to 8pm. Weekends & public holidays 8am to 5pm, and we can investigate or help you make a claim.

If you don’t bank with us, you’ll need to contact your bank.

Learn more.