Branches, ATMs and payments

We have a range of ways people can bank seven days a week, including ATMs, online banking and through our customer service team in our contact centre. Find out more about your options here.

Branches

Most of our branches are now open with reduced operating hours. For information about your nearest branch and opening hours, please see the listing below or click here for our branch locator. 

Full transactional banking services are available during branch opening hours and our usual sit-down appointments have resumed. Please call 0800 400 600 to make an appointment.

Our branch staff do not handle cash on weekends, but are available to help with a range of non-cash enquiries. You can still make cash deposits and withdrawals at our ATMs.


Please call our contact centre:

  • on 0800 400 600 to talk about opening accounts, lending, term deposits and other general enquiries
  • on 0800 606 606 (+64 9 375 9907 for overseas) for COVID-19 related queries

 

BranchAddressRegionOpening hours
Dargaville 76 Victoria Street, Dargaville Northland Mon, Wed, Fri 10am - 2pm
Kaikohe 137 Broadway, Kaikohe Northland Mon, Wed, Fri 10am - 2pm
Kaitaia 96 Commerce Street, Kaitaia Northland Mon - Fri 10am - 2pm
Kerikeri 59 Kerikeri Road, Kerikeri Northland Mon - Fri 10am - 3pm
Paihia Marsden Road, Paihia Northland Tues, Thurs 10am - 2pm
Ruakaka Shop 15, Ruakaka Town Centre, Peter Snell Road, Ruakaka Northland Mon, Wed, Fri 10am - 2pm
Whangarei 36-40 Rathbone Street, Whangarei Northland Mon - Fri 9.30am - 3pm
79 Queen St 79 Queen Street, Auckland City Auckland Mon - Fri 9.30am - 4pm
Albany 219 Don McKinnon Drive, Albany Auckland Mon - Fri 9.30am - 4pm, Sat/Sun 10am - 4pm (cashless)
Auckland Airport 2 Leonard Isitt Drive, Auckland Airport Auckland CLOSED
Birkenhead 29 Birkenhead Avenue, Birkenhead, Birkenhead Auckland Mon, Wed, Fri 10am - 2pm
Botany Junction 277 Te Irirangi Drive, Botany Auckland Mon, Wed, Fri 10am - 2pm
Botany Town Centre SP0143, 588 Chapel Rd, East Tamaki, Botany Auckland Mon - Fri 9.30am - 4pm, Sat 10am - 4pm (cashless)
Britomart 51 Te Ara Tahuhu Street, Auckland Central Auckland Tues, Thurs 10am - 2pm
Browns Bay Cnr Inverness & Clyde Rds, Browns Bay Auckland Mon, Wed, Fri 10am - 2pm
Glenfield Westfield Shopping Centre, Glenfield Auckland Mon - Fri 9.30am - 4pm, Sat/Sun 10am - 4pm (cashless)
Henderson 362 Great North Road, Henderson Auckland Mon, Wed, Fri 10am - 2pm
Highland Park 505 Pakuranga Road, Highland Park Auckland Mon, Wed, Fri 10am - 2pm
Howick 19 Wellington St, Howick Auckland Mon - Fri 10am - 2pm
Huapai 306 Main Road, Huapai Auckland Mon, Wed, Fri 10am - 2pm
Lincoln Road 192-198 Universal Drive, Henderson Auckland Mon - Fri 10am - 3pm
Lynn Mall Lynn Mall Shopping Centre, New Lynn Auckland Mon - Fri 9.30am - 4pm, Sat 10am - 4pm (cashless), Sun 10am - 3pm (cashless)
Mangere 38-44 Orly Avenue, Mangere Auckland Mon - Fri 10am - 3pm
Manukau City 652 Great South Road, Manukau City Auckland Mon - Fri 10am - 2pm
Manukau City Mall Shop 49, Westfield Manukau, Manukau City Auckland Mon - Fri 9.30am - 4pm, Sat 10am - 2pm (cashless)
Manurewa 184 Great South Road, Manurewa Auckland Mon - Fri 10am - 3pm
Mid City 229 Queen Street, Auckland City Auckland Mon - Fri 10am - 2pm
Milford 198 Kitchener Road, Milford Auckland Mon, Wed, Fri 10am - 2pm
Mt Roskill 22 Stoddard Road, Mount Roskill Auckland Mon - Fri 10am - 3pm
Newmarket 298 Broadway Avenue, Newmarket Auckland Mon - Fri 9.30am - 4pm
Northwest Northwest Shopping Centre, Massey Auckland Mon - Fri 9.30am - 4pm
Onehunga 179 The Mall, Onehunga Auckland Mon - Fri 10am - 3pm
Otahuhu 10-16 King Street, Otahuhu Auckland Mon, Wed, Fri 10am - 2pm
Pakuranga 1/135 Pakuranga Highway, Pakuranga Auckland Mon - Fri 10am - 2pm
Papakura 191 Great South Road, Papakura Auckland Mon, Wed, Fri 10am - 2pm
Papatoetoe 194 Great South Road, Hunters Corner Auckland Mon - Fri 10am - 3pm
Ponsonby 172 Ponsonby Road, Ponsonby Auckland Mon - Fri 10am - 3pm
Pukekohe 108 King Street, Pukekohe Auckland Mon - Fri 9.30am - 4pm
Remuera 381 Remuera Road, Remuera Auckland Mon - Fri 10am - 2pm
Silverdale 16 Wainui Road, Silverdale Auckland Mon - Fri 10am - 3pm
St Heliers 387 Tamaki Drive, St. Heliers Auckland Mon, Wed, Fri 10am - 2pm
St Johns 80 Lunn Avenue, St Johns Auckland Mon - Fri 10am - 2pm
St Lukes 80 St Lukes Road, Mt Albert Auckland Mon - Fri 9.30am - 4pm, Sat/Sun 10am - 4pm (cashless)
Sylvia Park 286 Mt Wellington Highway Auckland Mon - Fri 9.30am - 4pm, Sat/Sun 10am - 4pm (cashless)
Takanini 228 Great South Road, Takanini Auckland Mon - Fri 10am - 3pm
Takapuna 505 Lake Road, Takapuna Auckland Mon - Fri 9.30am - 4pm
Warkworth 4-10 Baxter Street, Warkworth Auckland Mon - Fri 10am - 2pm
Cambridge 79 Victoria Street, Cambridge Waikato Mon - Fri 9.30am - 3pm
Chartwell 228 Comeries Rd, Chartwell Waikato Mon - Fri 9.30am - 3.30pm
Frankton 33 Lake Rd, Frankton Waikato Mon, Wed, Fri 9.30am - 2pm
Hamilton 426 Victoria Street, Hamilton City Waikato Mon - Fri 9.30am - 3pm
Huntly Main Street, Huntly Waikato Mon, Wed, Fri 10am - 2pm
Matamata 40 Arawa Street, Matamata Waikato Mon - Fri 9.30am - 2pm
Morrinsville 187 Thames Street, Morrinsville Waikato Mon - Fri 9.30am - 2pm
Paeroa 90 Normandy Road, Paeroa Waikato Tues, Thurs 10am - 2pm
Taupo 27-29 Horomatangi Street, Taupo Waikato Mon - Fri 9.30am - 2pm
Te Awa The Base 1 Pacific Crescent, Te Rapa, Hamilton Waikato Mon - Fri 9.30am - 4pm
Te Awamutu 98 Alexandra Street, Te Awamutu Waikato Mon - Fri 9.30am - 2pm
Te Kuiti 113 Rora Street, Te Kuiti Waikato Tues, Thurs 10am - 2pm
Thames 515 Pollen Street, Thames Waikato Mon - Fri 10am - 2pm
Tokoroa 203-209 Leith Place, Tokoroa Waikato Mon, Wed, Fri 9.30am - 2pm
Waihi 78 Seddon Street, Waihi Waikato Mon, Wed, Fri 10am - 2.30pm
Whitianga 39 Albert Street, Whitianga Waikato Mon, Wed, Fri 10am - 2pm
Bayfair SP1102 Bayfair Shopping Centre, CNR Maunganui & Girven Roads, Mt Maunganui Bay of Plenty Mon - Fri 9.30am - 3.30pm, Sat 9am - 3pm (cashless)
Cameron Road 573-591 Cameron Road, Tauranga South Bay of Plenty Mon - Fri 10am - 3pm
Katikati 27 Main Road, Katikati Bay of Plenty Tues, Thurs 9.30am - 2pm
Opotiki 118 Church Street, Opotiki Bay of Plenty Mon, Wed, Fri 10am - 2pm
Papamoa 30 Domain Road, Papamoa Bay of Plenty Mon - Fri 10am - 2pm
Rotorua Central 1218-1228 Amohau Street, Rotorua Bay of Plenty Mon - Fri 9.30am - 3pm
Tauranga Crossing 2 Taurikura Drive, Tauriko, Tauranga Crossing Bay of Plenty Mon - Fri 10am - 3pm, Sat 9am - 3pm (cashless)
Te Puke 49 Jellicoe Street, Te Puke Bay of Plenty Mon, Wed, Fri 10am - 2pm
Whakatane The Strand, Whakatane Bay of Plenty Mon - Fri 10am - 2pm
Gisborne 101 Gladstone Road, Gisborne Gisborne Mon - Fri 9.30am - 3pm
Hastings 103 Heretaunga St - West, Hastings Hawke's Bay Mon - Fri 9.30am - 3pm
Havelock North 28 Te Mata Rd, Havelock North Hawke's Bay Tues, Thurs 10am - 2pm
Napier 28 Dickens Street, Napier Hawke's Bay Mon - Fri 9.30am - 2pm
Taradale 277 Gloucester Street, Taradale, Napier Hawke's Bay Mon, Wed, Fri 10am - 2pm
Waipukurau Ruataniwha Street, Waipukurau Hawke's Bay Mon, Wed, Fri 10am - 2pm
Wairoa 86 Marine Parade, Wairoa Hawke's Bay Tues, Thurs 10am - 2pm
Hawera Cnr High & Princes Streets, Hawera Taranaki Mon, Wed, Fri 10am - 2pm
New Plymouth 196 Devon Street East, New Plymouth Taranaki Mon - Fri 10am - 3pm
Stratford 212 Broadway, Stratford Taranaki Tues, Thurs 10am - 2pm
Dannevirke 69 High Street, Dannevirke Manawatu-Whanganui Mon, Wed, Fri 10am - 1pm
Feilding 96 Manchester Street, Feilding Manawatu-Whanganui Mon, Wed, Fri 10am - 2pm
Levin 226 Oxford Street, Levin Manawatu-Whanganui Mon, Wed, Fri 9.30am - 2pm
Marton 262 Broadway, Marton Manawatu-Whanganui Tues, Thurs 10am - 2pm
Pahiatua 120 Main St, Pahiatua Manawatu-Whanganui Tues, Thurs 10am - 1pm
Plaza Shop 105A The Plaza, 84 The Square, Palmerston North Manawatu-Whanganui Mon - Fri 9.30am - 3.30pm
Taihape 100 Hautapu Street, Taihape Manawatu-Whanganui Mon, Wed, Fri 10am - 2pm
Taumarunui 58-60 Miriama Street, Taumarunui Manawatu-Whanganui Mon, Wed, Fri 9.30am - 2pm
Terrace End 312 - 318 Broadway Avenue, Palmerston North Manawatu-Whanganui Mon - Fri 9.30am - 3.30pm
Wanganui 116 Victoria Avenue, Wanganui Manawatu-Whanganui Mon - Fri 9.30am - 3pm
318 Lambton Quay 318 Lambton Quay, Wellington City Wellington Mon - Fri 9.30am - 3pm
Courtenay Place 10-14 Courtenay Place, Wellington City Wellington Mon, Wed, Fri 10am - 1pm
Johnsonville 76-78 Johnsonville Road, Johnsonville Wellington Mon, Wed, Fri 10am - 2pm
Kilbirnie 46 Onepu Road, Kilbirnie Wellington Mon, Wed, Fri 9.30am - 2pm
Lower Hutt 210 High Street, Lower Hutt Wellington Mon - Fri 9.30am - 3.30pm
Masterton 239 Queen Street, Masterton Wellington Mon - Fri 10am - 2pm
North End 140 Lambton Quay, Wellington City Wellington Mon, Wed, Fri 10am - 2pm
Paraparaumu Coastlands Shopping Centre, Paraparaumu Wellington Mon - Fri 10am - 2pm
Petone Unit 4-6 45 Jackson St, Petone Wellington Mon, Wed, Fri 10am - 1pm
Porirua 2 Cobham Court, Porirua Wellington Mon - Fri 9.30am - 3pm
Upper Hutt 168 Main Street, Upper Hutt Wellington Mon - Fri 10am - 2pm
Motueka 165 High Street, Motueka Tasman Mon - Fri 10am - 3pm
Richmond 216 Queen Street, Richmond Tasman Mon - Fri 9.30am - 3pm
Nelson 168-170 Trafalgar Street, Nelson Nelson Mon - Fri 9.30am - 3pm
Blenheim Cnr Queen & Arthur Streets, Blenheim Marlborough Mon - Fri 9.30am - 3pm
Picton Mariners Mall, High Street, High Street, Picton Marlborough Mon, Wed, Fri 10am - 2pm
Greymouth 124 MacKay Street, Greymouth West Coast Mon - Fri 10am - 3pm
Hokitika 97 Revell Street, Hokitika West Coast Mon, Wed, Fri 10am - 2pm
Westport 143 Palmerston Street, Westport West Coast Mon, Wed, Fri 9.30am - 2pm
Amberley 113 Carters Rd, Amberley Canterbury Mon, Wed, Fri 10am - 2pm
Ashburton 122 Tancred Street, Ashburton Canterbury Mon - Fri 9.30am - 4pm
Barrington 256 Barrington St, Barrington Canterbury Mon - Fri 9.30am - 4pm
Christchurch Central 83 Cashel Street Canterbury Mon - Fri 9.30am - 3.30pm
Eastgate 4 Buckleys Road, Eastgate Canterbury Mon - Fri 9.30am - 4pm
Ferrymead 1005 Ferry Road, Ferrymead Canterbury Mon - Fri 9.30am - 2pm
Geraldine 33 Talbot Street, Geraldine Canterbury Mon, Wed, Fri 10am - 2pm
Hornby Hornby Mall, Hornby Canterbury Mon - Fri 9.30am - 4pm, Sat 9.30am - 4pm (cashless)
Kaiapoi 73-77 Hilton Road, Kaiapoi Canterbury Mon, Wed, Fri 9.30am - 2pm
Kaikoura 20 West End, Kaikoura Canterbury Mon, Wed, Fri 10am - 2pm
Merivale 215 Papanui Road, Merivale Canterbury Mon - Fri 10am - 2pm
Northtown Cnr Ranui Avenue & Evans Street, Timaru Canterbury Mon, Wed, Fri 10am - 2pm
Papanui 45d Main North Road, Papanui Canterbury Mon - Fri 9.30am - 3.30pm
Rangiora 13-15 Ashley Street, Rangiora Canterbury Mon - Fri 9.30am - 3.30pm
Riccarton 129 Riccarton Road, Riccarton Canterbury Mon - Fri 9.30am - 4pm, Sat 9.30am - 4pm (cashless)
Rolleston 9 Masefield Drive, Rolleston, Rolleston Canterbury Mon, Wed, Fri 9.30am - 2pm
The Palms 20-22 Marshland Road, Shirley Canterbury Mon - Fri 9.30am - 4pm, Sat 9.30am - 1pm (cashless)
Timaru 243 Stafford Street, Timaru Canterbury Mon - Fri 9.30am - 3.30pm
Upper Riccarton 3 Waimairi Road, Upper Riccarton Canterbury Mon - Fri 9.30am - 3.30pm
Alexandra 40 Tarbet Street, Alexandra Otago Mon, Wed, Fri 10am - 2pm
Balclutha 39 Clyde St, Balclutha Otago Mon, Wed, Fri 10am - 2pm
Moray Place 106 George Street, Dunedin City Otago Mon - Fri 9.30am - 3.30pm
Mosgiel 112 Gordon Road, Mosgiel Otago Mon, Wed, Fri 10am - 2pm
Oamaru 155 Thames Street, Oamaru Otago Mon - Fri 9.30am - 3.30pm
Otago University 58 Albany Street, Dunedin North Otago Mon, Wed, Fri 10am - 2pm
Queenstown 27 Shotover Street, Queenstown Otago Tues, Thurs 10am - 1pm
Queenstown Junction 1092 Frankton Road, Frankton Otago Mon, Wed, Fri 10am - 2pm
South Dunedin 216 King Edward Street, South Dunedin Otago Mon - Fri 9.30am - 3.30pm
Wanaka 15 Helwick Street, Wanaka Otago Mon, Wed, Fri 10am - 2pm
Gore 36 Mersey Street, Gore Southland Mon - Fri 9.30am - 3pm
Invercargill 62 Kelvin Street, Invercargill Southland Mon - Fri 9.30am - 3pm
Windsor 66 Windsor Street, Invercargill Southland Mon - Fri 9.30am - 3pm
Winton 284 Great North Road, Winton Southland Mon, Wed, Fri 10am - 2pm


We ask you not to visit our branches if either of these conditions apply:

  • You have travelled overseas in the past 14 days.
  • You have been in direct contact with someone diagnosed with COVID-19.

Please also reconsider visiting our branches or buildings if you are feeling unwell, particularly if you are able to do your banking online or over the telephone.

ATMs

Our ATMs are cleaned and replenished with cash regularly.

You can also use ATMs operated by other New Zealand banks at no charge.

Find out the location of your local Westpac ATM using this tool.

We have endeavoured to make sure the ATM finder is up-to-date, we apologise for any inaccuracy.

Contactless payments

We have temporarily increased the PIN limit for contactless payments at retailers from $80 to $200. This means you won’t have to enter a PIN number on a PIN pad unless you spend over $200.

This change also applies to contactless payments made using mobile phones.

Merchants do not need to take any action to enable this change, and there is no additional cost to them.