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How do I reset my Westpac One Business password?

You can reset your Westpac One Business® digital banking password from the login screen if you forget it. You’ll need your Westpac One Business username and the mobile phone registered to your account.

Reset your password - web.

  1. Go to westpac.co.nz.
  2. Select Westpac One Business from the dropdown menu.
  3. Select Login.
  4. Select Forgot your password? on the login page and follow the on-screen prompts.

Reset your password - mobile.

  1. Go to westpac.co.nz.
  2. Select Login, then select Westpac One Business.
  3. Select Login.
  4. Select Forgot your password? on the login page and follow the on-screen prompts.

If you forgot your username.

Please contact your administrator. They can provide your username or reset your password for you.

If you don’t know who your administrator is, call us on 0800 00 99 11 or +64 9 374 8226 from overseas (charges may apply) between 8.30am and 5.30pm weekdays.

Administrator - reset a user’s password.

You'll find instructions how to do this in the How do I reset another user’s password How-to guide.

If you're an administrator and have forgotten your username or password, call us on 0800 00 99 11 or +64 9 374 8226 from overseas (charges may apply) between 8.30am and 5.30pm weekdays.

Video: Reset your Westpac One Business password - Mobile.

Video: Reset your Westpac One Business password - Web.