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Help Credit cards - FAQs.

Credit cards - Payment FAQs.

  • I usually pay my credit card by direct debit; do I need to a set up a new one on my Westpac credit card?
  • Which countries don't accept my credit or debit card?
  • How will payments be applied to my account?
  • If I make a payment from another bank to my credit card, when will it be processed?
  • What is the minimum monthly payment amount?
  • How do I pay another banks credit card from Westpac One® online banking?
  • What about regular payments I make with my credit card like insurance or gym membership? How do I set these up on my new Westpac credit card?
  • Why hasn't my payment appeared on my credit card balance?
  • How to make payments to your credit card.
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