Credit cards - hotpoints FAQs.

General.

• Do hotpoints® expire or have a time limit?
• What happens to my hotpoints in the event of my death or the death of a joint cardholder?
• What if I cancel my hotpoints or change to another kind of card?
• Why doesn’t my statement show me what hotpoints I have earned at each tier?
• Will I move down a tier if I pay off some or all of my account balance during a month?