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Help Business - FAQs

Business - Prepaid cards FAQs.

  • How do I activate my card & check my balance?
  • What is my PIN for my Business Prepaid card?
  • Can I change my PIN?
  • What if I forgot my PIN?
  • What type of transactions can I NOT use my Business Prepaid card for?
  • Can I make recurring payments with my Business Prepaid card?
  • Can I use my Business Prepaid Mastercard® for contactless transactions?
  • Can I use my Business Prepaid card for online purchases?
  • How can I check the balance on my Business Prepaid card?
  • If the Business Prepaid card doesn't have my name on it, do I still sign my name on the back of the card?
  • Is the Business Prepaid card a credit card?
  • What are the different types of Business Prepaid cards available?
  • When using my Business Prepaid card at an EFTPOS terminal, should I select 'CHQ', 'SAV' or 'CRD'?
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