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How do I add or manage payers in Westpac One Business?

Payers are used with direct debits. You can add a new payer, view or edit their details, or delete them from your list of payers.

Add a new payer.

When you add a new payer, you can enter optional details such as particulars, code, or reference fields. You can also create a nickname for your payer to make it easier to find them in future.

  1. Select Direct debits from the left-hand menu.
  2. Select Payers.
  3. Select Add a new payer.
  4. Enter the payer details, then select Next.
  5. Review and confirm the payer details.
  6. Select Back to make any corrections, or Save to save the payer.

View a payer.

  1.  Select Direct debits from the left-hand menu.
  2. Select Payers.
  3. Search for the payer, then select View.
  4. This will open the Payer details screen, where you can view and edit the payee details, or delete the payer.

Edit a payer.

  1. Select Direct debits from the left-hand menu.
  2. Select Payers.
  3. Search for the payer, then select Edit.
  4. Make your changes, then select Save.

Delete a payer.

  1. Select Direct debits from the left-hand menu.
  2. Select Payers.
  3. Search for the payer, then select Delete.
  4. Confirm you want to delete the payer.

Note: Once you delete a payer you can't reinstate them. You'll need to add them as a new payer.