How do I activate or deactivate a user in Westpac One Business?

About activating or deactivating users.

When you create a new user in Westpac One Business, their login status is set to Inactive. When their status changes to Active depends on your type of organisation:

If you only need one administrator to approve administrative tasks, the status changes to Active once account permissions are assigned.
If you need two administrators to approve administrative tasks, the status changes to Active once account permissions are approved.

If a user’s status is Active, they can log in to Westpac One Business and access the accounts they have permissions for. If their status is Inactive, they can’t log in.

Activate or deactivate a user.

From the left-hand menu select Manage, then select Users.
Search for the user, then select:
- Activate to let them log in and access their accounts
- Deactivate to remove their ability to log in and access their accounts.
Confirm you want to make the change.
You’ll see a message confirming the change is made, and the user status will update to the one you selected.