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Help Accounts & cards - FAQs.

Accounts & cards - CashNav FAQs.

  • What is the spending graph?
  • What devices can I use CashNav on?
  • Why is my spend at the start of the month so small?
  • Why are my deposits not showing up in CashNav?
  • My transaction has not been categorised correctly, how do I change it?
  • How do I turn off notifications?
  • How do I sign up to Westpac's online banking so I can get access to CashNav?
  • Which of my transactions will I see in CashNav?
  • How do I unlink an account?
  • What is a spending spike?
  • How are transactions categorised?
  • What accounts are eligible for CashNav?
  • What is the Spending Meter?
  • What is Auto-Login for CashNav?
  • How does CashNav calculate my typical spend?
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