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Digital Identity

Share trusted business information securely with participating organisations through Westpac's Business Bank Account Verifiable Credential.

What is Digital Identity?

As more services move online, people and businesses need secure ways to prove their identity without repeatedly sharing sensitive information. Having a form of digital identity provides a modern, trusted way to verify who you are and what information about you can be trusted.

Digital identity lets you securely share information about yourself or your business with organisations, always with your permission. It helps make everyday interactions simpler, faster, and more secure, while giving you greater transparency and control over how your information is used.

A key component of digital identity is a verifiable credential. It’s a secure digital record containing trusted information that’s been issued by an organisation and can be independently verified by another organisation. Verifiable credentials can be used to confirm information such as a person's identity, a business's details, or bank account information without relying on paper documents, screenshots, or other manual forms of verification.

As part of our digital identity journey, we’re introducing a Business Bank Account Verifiable Credential. This will let business customers securely share trusted bank account information with participating organisations.

Learn more about the Westpac Business Bank Account Verifiable Credential.

What digital identity can do for you.

Available now:

  • Share trusted information securely, such as proof of business bank account details
  • Reduce the need to repeatedly provide documents or sensitive information.

In the future:

  • Complete onboarding and verification processes more efficiently
  • Verify your identity when signing up for a service or account.

Nothing is shared without your permission. You remain in control of what information is shared and who it is shared with.

How does digital identity work?

Digital identity involves three key roles:

  • Issuer (e.g. Westpac) – An organisation that creates and issues a verifiable credential.
  • Holder (e.g. Westpac One Business® Customer) – The individual that receives and stores the credential in a digital wallet and chooses when to share it.
  • Verifier (or Relying Party) (e.g. a payer to a Westpac One Business® Account) – An organisation that requests and verifies information from a credential to provide a service or complete a process.

For example, Westpac New Zealand Limited (Westpac), (Issuer) may issue a Business Bank Account Verifiable Credential to a business customer (Holder). The customer stores it in a secure digital wallet and can share it with a service provider (Verifier).

For example, an Employer, that needs to confirm their account details. The service provider can verify that the credential was issued by Westpac and has not been altered, removing the need to share bank statements, screenshots, or other sensitive documents.

Is Digital Identity secure?

In New Zealand, digital identity services are supported by the Digital Identity Services Trust Framework (DISTF), which helps ensure digital identity services are safe, secure, and trustworthy.

Learn more about the Trust Framework Authority and Trust Framework Register.

Verifiable credentials are stored in secure digital wallets and shared only with your consent. You remain in control of your information and decide what information to share and with whom.

Before accepting a credential, organisations can verify that it was issued by a trusted source and has not been altered. This helps provide confidence that the information is authentic and up to date.

You should never share your Westpac username or password to another organisation. We'll never email or text you with a direct link to a page asking you to log into your digital banking or provide any personal information.

Things you should know.

Westpac New Zealand Limited (Westpac) is not responsible for any services referred to on this page that are provided by a third-party. Third-party terms and conditions may apply. If you have any concerns or issues with any third-party services listed on this page, please contact the relevant third-party service provider.