Business banking Accepting payments Accept payments from customers' bank accounts

Online EFTPOS for business.

Online EFTPOS provides a cost effective and convenient alternative to online card payments. Established businesses can also decide to keep their current card payments provider but still offer their customers choice.

Introducing our API service.

Online EFTPOS allows customers to pay for online purchases from their account, using their mobile banking app - without the need for businesses to handle any sensitive card data.

Online shoppers simply select Online EFTPOS on the participating retailer's website and type in their mobile number or customer ID which triggers a payment request to be sent to their mobile banking app for approval.

That's it, it’s the safer and easier way to pay online, your customers never need to expose their payment or banking credentials.

See Worldline for more information.

Key features.

  • Accurate reconciliation data for each payment: The reference data is prepopulated, so there's no need to rely on your customers to enter any details.
  • Lower compliance requirements: No card information or customer login credentials pass through your systems, reducing the risk of fraud and PCI DSS requirements.
  • Fast settlement: Funds are cleared within a few seconds to Westpac merchant accounts and cleared to merchants with other banks within a few hours. 
  • Seamless payment experience: Customers don't need to have credit card or bank account numbers to hand.
  • Fraud protection for customers: Westpac customers that use Online EFTPOS are covered by the same fraud protection service offered with their online banking.

How Online EFTPOS works.

Our integration with Worldline's Online EFTPOS API establishes a secure connection between the participating merchant and Westpac. It allows customers to use their online banking credentials to log in and either approve or decline a payment request during the payment process.

Other participating banks have also set up integrations with Worldline to enable them to process Online EFTPOS payments when their customers make online purchases from your business.

See Worldline's website for more information.

Info you need to know.

  • Online EFTPOS payments are not covered by card scheme protection for your customers, which means once the payment has been authorised they are final
  • Payments must be authorised within a certain timeframe (6 minutes for Westpac customers) to complete the purchase
  • Each payment is currently restricted to a maximum of $5,000 and will be subject to a Westpac daily limit set by the bank. Other participating banks have also set daily limits
  • This service can only be used by customers with digital banking access and a transactional account
  • Businesses will need to engage and sign up with Worldline, in order to enable Online EFTPOS as an online payment option
  • Westpac, along with other participating banks, provides the payments infrastructure that enables payment requests to be securely presented within their mobile banking apps. These requests can then be processed for customer approval and returned to the participating business.

Want to know more?

For developers, a guide for Online EFTPOS API is available. To find out more call a Worldline Business Account Manager on 0800 729 627 or email support@paymark.co.nz.
View Online EFTPOS API guide
Email our Westpac team

Things you should know.

Terms, conditions, fees and charges apply to Westpac products and services. 

Westpac One® is a registered trademark of Westpac Banking Corporation. Online EFTPOS is a registered brand of Paymark Limited trading as Worldline NZ. Subject to approved use.

Westpac accepts no responsibility for the availability or content of any third party website to which this page may link.