Help Westpac One FAQs

How do I check transactions and get statements in digital banking?

To check transactions from all your accounts in one place, select Timeline from the main menu in Westpac One® digital banking.

To get a copy of your credit card, home loan, transaction or savings account statement:

In the app:

Choose the account you want from the Accounts screen. This screen shows your transactions
Select the three dots next to the account name, then Download statements
Choose a statement from the list, or choose a date range with the From and To fields, select View statements, then choose your statement
Select the share button from the top right to print, save or share the statement.

In online banking:

Choose the account you want from the Accounts screen. This screen shows your transactions
Select Download statements if you’re using a computer or laptop
If you’re in online banking on your phone, select the three dots, then Download statements
Choose a statement from the list to view or download, or choose a date range with the From and To fields, then select View statements and choose a statement.

To get a copy of your transactions.

Log in to online banking (exporting transactions is not available in the app)
Choose the account you want from the Accounts screen
Select Export transactions
Select the date range using From and To
Choose the file Format
Select Export and you've got your file.

Learn more about transactions and statements