At Westpac we’re always looking for ways to understand how to help our customers grow financially and hearing directly from them is one of the best ways to do that.

My2cents is a research community whose members are regularly asked their opinions on a variety of topics. The responses help us better understand our customers and hear what they think about us and the financial services industry. This community has been established in collaboration with the other major banks in New Zealand with the help of Insights HQ (formerly Camorra Research).

Customers selected to become members of the my2cents research community will receive an invitation via email. This invitation will take them to the my2cents registration form, prompting them to tell us a bit more about themselves. It’s quick and easy and can be done via a smartphone, tablet, PC or laptop.

The survey invitation will look the same (or very similar) to the one shown here.

my2cents email screenshot

If you have been invited to join my2cents you may do so via the email you have received.

Westpac New Zealand will never ask for your login details such as your username, password or other security related information by email. You should always log in via or the Westpac One® app as we will never send direct links from an email. If you are concerned about an email's authenticity, please forward the email to or call us on 0800 400 600.

Thank you in advance for your interest in joining my2cents.