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Managing your credit card
Thanks for choosing a Westpac credit card. Here’s all you need to know about using it, keeping it safe and updating your details.
Lost/stolen credit & DebitPlus Visa cards
What to do if your Westpac credit card is lost or stolen. How to get emergency assistance if you are overseas.
Updating your card details
Updating your credit card details and changing your credit card type.
Credit card payment options
Credit card payment information, including automatic credit card payments, online banking and direct debit credit card payments.
Credit Card Insurance Cover
Westpac's Gold, Platinum and Ultimate credit card Overseas Travel, Purchase Protection and Extended Warranty Insurance is underwritten by AIG Insurance New Zealand Limited. For further information or to check your eligibility, click here.
Credit card security tips
Credit card security tips, how to keep your PIN safe and advice about online shopping.
Chip & PIN cards
All new Westpac credit cards (including reissued and replacement cards) come with an embedded microchip, for your added security.
Using your card overseas
When traveling internationally, your Westpac credit card is a convenient and widely accepted payment tool.
From July 2012, Westpac is rolling out contactless payment technology to many of our credit cards.
Westpac's current credit card lending criteria apply to all applications and transfers. Credit card Conditions of Use will apply. Charges may apply to some of the transactions and services mentioned - see our Credit card fees page for more details. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. American Express® is a registered trademark of American Express. This card is issued by Westpac New Zealand Limited pursuant to a license from American Express.