Business banking Products & services Accepting payments

Merchant Services Application Form.

Estimated time to complete this is less than 5 minutes.

Do you currently have any merchant facilities?
What kind of payments do you currently accept?
Do you require the ability to accept mail order or telephone order payments?
Do you store card details for future payments (for example charging subscriptions or providing regular payment options)?
How do you want to take payments? We have products to meet your different needs.
Do you want your EFTPOS terminal to integrate with a point of sale system?
Is this your business address?
Who is your current network/gateway provider?
Are you an existing Westpac business customer?

You will be required to visit your nearest branch to open a business account with us. Once you're a Westpac customer, complete this form and then we can set up your merchant services. 

Are you a member of any of the following?
How would you like to receive your statements?
What file type would you like your statements in?

Will you be taking payments in advance of your customers receiving their goods or services? (for example, taking a deposit before a service is provided, charging your customers a bond or providing the option for your customers to buy a product online before you post it to them.)

Do you need the ability to refund customers?

By clicking submit, you:
• Confirm you are acting on behalf of the applicant business (including directors), and you are authorised to complete this application, including to provide credit check authorisations on behalf of the applicant (including directors)
• Authorise Westpac and/or its supplies to verify the information in the application using any sources deemed appropriate, authorise Westpac to obtain a credit check of the business (including directors) and authorise Westpac and any relevant third parties to disclose and exchange any personal information they may hold that may be required for such purposes
• Understand that Westpac may provide and receive ongoing credit information about the business (including directors) and authorise Westpac and any relevant third parties to disclose and exchange any personal information they may hold that may be required for such purposes
• Confirm that all information included in your application is accurate, complete and up-to-date
• Confirm that for an ecommerce application, the internet criteria must be met before the merchant facilities can be activated.
• Acknowledge that Westpac are, or may be, required to verify your identity and certain other information provided in this form.

Please refer to our list of acceptable verification documentation.

Merchant fees.

  • A Westpac representative will contact you to discuss the fees applicable to your merchant facilities after you submit this form.
  • Westpac may change your Merchant Service Fee (MSF) rate at any time by giving you written notice on the terms set out in the Merchant Services Agreement.