Westpac One NZ Mobile Banking

3.2
6.79K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Westpac One is online banking that’s easier, faster and smarter than ever before.

With this app you can do so much more of your banking, no matter where you are. Do the usual stuff like transfer money and pay people, but also do the fancy stuff like:

- apply for loans and credit cards
- block your credit or debit card if you lose it
- pay someone in Australia
- open an account
- open and view term deposits
- and much more.

There’s also a smart Timeline feature – where you can view, search and filter all your transactions from all your accounts in the one place.

Plus get loads of other cool features as well, like:

- log in with a PIN for faster access to Westpac One
- check the balance of selected accounts and transfer between those accounts without having to log in
- monitor your monthly spending patterns with our Spending Meter.

All backed up by Westpac’s world-class online security, Online Guardian.

Get started now
If you’re already a Westpac One online banking customer, simply download the app and start banking straight away.

If you are a Westpac customer, but not registered for online banking, call us on 0800 400 600 (Weekdays 7 am – 8 pm and Saturday & Sunday 8 am – 5 pm) or visit your local branch to register.

The legalese
By downloading and completing the set-up of the Westpac One smartphone app you agree to the Westpac One Online Banking Apps Terms and Conditions, which incorporate Westpac’s General Terms and Conditions including the Westpac Electronic Banking Services Terms and Conditions (located at: http://www.westpac.co.nz/who-we-are/about-westpac-new-zealand/westpac-legal-information/#tab3), and the Westpac Website Terms of Use (located at: http://www.westpac.co.nz/who-we-are/about-westpac-new-zealand/westpac-legal-information/#tab2)

Other things you should know
- This app is only available to Westpac New Zealand Limited (ā€œWestpacā€) customers who are registered users of the Westpac One online banking service and who have downloaded this app.
- We recommend you always adhere to manufacturer's software and support requirements to ensure your devices are covered by the latest software and security updates. If you're connecting via a wifi network,, you must always use a trusted network.
- You must set up a PIN or password to lock your smartphone and always have them activated when the device is left idle or unattended.
- If you lose your device or it is stolen, please contact Westpac immediately on 0800 400 600.
- There are no charges for downloading the Westpac One smartphone app but internet data charges may be incurred through your mobile service provider.
- All information submitted by you during the set-up and use of the Westpac One smartphone app will be retained by Westpac and used in accordance with the privacy provisions in Westpac New Zealand's General Terms and Conditions.
- We reserve the right to modify, suspend or withdraw the operation of the Westpac One online banking platform and/or this app at any time. Access is subject to availability and maintenance.
- The information on this page is presented subject to the Westpac One Online Banking Apps Terms and Conditions, which incorporate Westpac’s General Terms and Conditions (including the Westpac Electronic Banking Service Terms and Conditions) and the Westpac Website Terms of Use, any other terms and conditions Westpac New Zealand may impose and is subject to change without notification.

Ā© 2024 Westpac New Zealand Limited
Updated on
Jul 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App activity
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
6.46K reviews
Lyndsay
June 24, 2025
So clumsy, wow you can change the icons & rearrange the sequence of the accounts but go to transfer & its back in the original order. I just log out because it's faster to transfer from the login page. Pay a person or transfer money between accts button takes you to the same screen so why not just change the tab to take you straight into the quick transfer screen if it's all the same anyway. On planned transfers, why are the old and cancelled ones at the top?
6 people found this review helpful
Did you find this helpful?
Westpac New Zealand Limited
June 24, 2025
Hi Lyndsay, thank you for your feedback. Your feedback has been forwarded to our developers. Please email us at customer_support@westpac.co.nz so we can assist you further ^LL
Caprice Mitchell
July 24, 2025
the message "something went wrong" started to pop up yesterday when I was just trying to log into the app to check my balance but there isn't a issue with my wifi or with my pin it just keeps glitching and showing the same message over and over and it started yesterday
Did you find this helpful?
Andrew Young
June 29, 2025
Please update transaction list to show the date the transaction happened not the date the transaction was finally posted in your system. I am aware it's available in the transaction details, but the list is vital for keeping track of budget. Still not changed, other banks don't do this
Did you find this helpful?
Westpac New Zealand Limited
September 30, 2024
Thanks for taking the time out to rate our App, Andrew. There is a way to see the original charge/debit date of transactions through Online Banking. For more information please feel free to reach out to us at customer_support@westpac.co.nz ^LT

What’s new

We've made some tweaks and improvements in the background to make your Westpac experience even smoother.

We'd love to hear your thoughts, please leave some feedback for us via the app.

Your feedback will help us improve.