Working for us

"People with the power to help New Zealand grow: Kei a au te taiaha."

At Westpac help is what we offer our customers and each other every day. It’s the one single word that sums us up. To put it simply, help is what we do.

There are plenty of great examples of what our people are doing to make our vision a reality, whether it's going the extra mile to help , making a difference locally, providing seamless customer service, or combining all three!

Our culture

Our people have different backgrounds and skills, contributing to a diverse team. With this comes a range of experience and ambitions – and we’re committed to providing our people with opportunities to match.

Working with Westpac, you’ll find a positive, enthusiastic work place with plenty of challenges, inspiration and support.

Opportunities and Leadership

We know effective leaders are the key to our ongoing success. That’s why we support our leaders and all Westpac employees with training and development through programmes in our business, as well as off-site learning opportunities.

Sustainability and Community

We believe community involvement and sustainable business practices work together, and we’ve put them at the heart of our culture.

Find out more

Diversity & flexibility

At Westpac, we know that to be a great place to work we need to be a leader in diversity and flexibility. We take a strategic view to diversity and inclusiveness and are committed to making Westpac a great place to work for all our employees.

This helps bring benefits for our customers, our business and our people. In fact, the more different perspectives we have, the better equipped we’ll be to come up with the most innovative products and solutions. To meet the needs of our diverse customer base, we need a team that’s every bit as diverse as they are.

Inclusive Culture

An inclusive culture is about having a workplace where every individual can shine regardless of gender, cultural identity, age, ability, sexual orientation, work style or approach.

In the past few years we’ve made significant strides to creating an inclusive culture through initiatives such as signing up to the Rainbow tick, celebrating our women in leadership, creating employee action groups to make sure our employees' diverse needs are represented, and our Iwi cadetship initiative between Westpac and Waikato-Tainui in Hamilton.

We believe being a leader in this space is an ongoing journey, so we’re also involved in several initiatives external to Westpac as part of our long-term commitment in this area – for example we are a foundation sponsorship of New Zealand Global Women, and a foundation partner of the Sir Peter Blake Trust. We are also committed to gender pay equity and have recently been recognised for our work in this area through the inaugural YWCA gender pay award.

Flexible Working

Flexibility is more than just good policies – it’s about flexibility in thinking, challenging assumptions, being innovative and acknowledging the needs of our employees while at the same time meeting business requirements.

We’re focused on flexibility in the workplace, to meet our customers’ banking needs 24/7 and to support our employees work life balance.

We offer a variety of options for our employees including part-time work, career breaks, job sharing, the opportunity to purchase extra leave, and a generous parental leave policy. We also have an on-line flexibility toolkit to support our people leaders with step-by-step processes to apply these practices within their teams.

We also acknowledge that a large percentage of our staff have caring responsibilities, and we have created a Carers Portal for staff to access support services and key information to assist them balance their responsibilities in this area.

Recognition & benefits

Reward and Recognition

We want to ensure our people are challenged, motivated and acknowledged for their contribution to our success.

We have a number of programmes for employees to be recognised by their leaders and their peers.


Westpac employees are offered the option of superannuation scheme called ‘In-Tandem’

Employee contributions can begin at 4% of salary and after two years of continuous service, Westpac will provide an employer contribution of 6%. For management staff, Westpac will contribute 10%.

Westpac will also meet all management and administration charges for the Scheme.       

Banking package

Our special banking package for permanent and fixed term staff has a range of banking discounts and benefits including credit card interest rate discounts and fee-free everyday banking.            

Medical insurance

Westpac’s health insurance plan is administered by Southern Cross. There’s a variety of options, and employees that join within three months of starting a job could be eligible to get cover for pre-existing conditions.  

Parental leave programme

Employees with at least 12 months continuous service, and who work more than 10 hours per week, may be eligible for our parental leave programme. This programme offers:

  • a ‘top up’ to government paid parental leave       
  • a return to work incentive payment for most people         
  • a baby gift pack  
  • parents’ centre membership     
  • a contact plan to help keep you informed on what’s happening at Westpac          
  • graduated return to work         

Career break and time out

Take time to reflect, study or take an overseas trip. ‘Time out’ provides unpaid leave for up to 12 weeks, and a ‘career break’ provides unpaid leave for up to 12 months.           

Flexible work options

Westpac offers flexible work options where practical, including 

  • part-time work
  • temporary or casual work        
  • flexi-time         
  • work from home          
  • job-sharing