Financial support for flood victims

Financial support for flood victims

Westpac NZ is committed to helping customers impacted by recent flooding in Canterbury and Otago and is offering a relief package for both business and personal banking customers.

The bank has a range of support options available including:

  •     A temporary overdraft facility;
  •     The ability to stop home loan repayments for up to three months;
  •     A temporary reduction in home loan repayments (e.g. interest only or extension loan terms);
  •     Immediate withdrawal for Term Investments and Notice Saver PIE.

The support available for business customers includes temporary overdrafts or deferring payment of business credit cards.

Westpac General Manager Consumer Banking and Wealth Simon Power says the impact of a severe weather event can be stressful for those affected.

“We’re here to help our customers who’ve been impacted by the flooding to get back on their feet. We hope this relief package will go some way towards that and we’d encourage those affected customers to get in contact with us,” Mr Power says.

Any customer who has been impacted by severe flooding should call us on 0800 606 606 to discuss their individual needs. Alternatively, they are welcome to visit a local branch if they’re able to.

Terms, conditions and Westpac lending criteria apply.