How to spot a scam.
Be ready to identify a phishing email or scam so you can keep your information safe.
Tips to stay safe online.
- Never share your online banking password or PINs with anyone - your bank will never ask you to disclose them.
- Avoid clicking on links in emails or text messages. Only log in to sites you trust.
- Avoid sharing personal information and contact details online.
- Be wary of cold calls. If you are unsure if it is genuine, end the call. If the caller claims to be from a legitimate entity, you can call back using the number on the official website.
- Keep your devices updated and run anti-virus checks.
- Set up security alerts on Westpac One® to keep track of online activity.
If you believe you have been a target of a scam, contact your bank immediately.
Am I on the real Westpac online banking site?
The Westpac One online banking, address (URL) is:
If you're ever at a site with a login page that is different in any way from this address, you're not at an official Westpac online banking login page.
Westpac uses extended validation certificates (EV). If you're running a reasonably new browser, this will display the organisation information associated with the certificate. It should read “Westpac New Zealand Limited [NZ]” either to the left or right of the home page address.
Report a scam.
Recent phishing emails & security alerts.
Keep safe online with Westpac.
Things you should know.
*Westpac’s General Terms and Conditions require you to, amongst other things, safeguard your Security Details, notify Westpac immediately of any security breach, and provide all relevant details of any fraudulent activity.