Be wise when banking online.

Fraudsters can gain access to your computer through scam emails. Here are some things to be aware of: 

DO DON’T
Double check a suspicious sender before you open or reply to an email Open emails from people or organisations you don’t know or trust
Scan all email attachments for viruses Click on any link in an email that asks you to respond with personal information
Always delete your junk mail Click on an email link from an unknown sender that asks you to pay bills or log onto a secure service
  Use a preview pane within your email account – this is the equivalent to opening an email automatically

If you frequently receive suspicious or unsolicited emails, consider installing a spam filter or getting that service from your internet service provider.

 

Some viruses forward infected mail to entries in an address book. Therefore, you can also get an infected attachment from someone you know.

 

How to protect yourself.

Protect your computer with security measures.

Next steps.

Let us know

If you believe you have received a phishing email, you can forward it to us. 

Email phishing@westpac.co.nz

Talk to us

Need further help?

Call 0800 400 600

Things you should know.

App Store is a service mark of Apple Inc.

Android is a trade mark of Google Inc.

Google Play and the Google Play logo are trade marks of Google Inc.

Westpac’s General Terms and Conditions require you to, amongst other things, safeguard your Security Details, notify Westpac immediately of any security breach, and provide all relevant details of any fraudulent activity