Choose how to notify us

Our people are on hand to help you make sense of this time, and to support you in any way they can. So please, if you need a hand with anything, feel free to contact us.

Our Support team

The Westpac Estate Management Team can be contacted on 0800 756 872 (Monday–Thursday 8am-5.30pm, Friday 8am- 5pm). If you're calling from overseas, please call +64 9 375 9926.

You can also email the team on


Westpac Estate Management, PO Box 934, Shortland Street, Auckland 1140

Please note, our preferred method of correspondence is Email


In branch

Our branches are here to help you too. You may have a local or preferred branch you deal with who can provide guidance about the process and assist you with any general enquiries, or they may assist you with contacting our Estate Management Team while in-branch or assisting you to do this yourself.

Find your local brand here


Using myTrove Notify

myTrove notify is an external service provider working with the Department of Internal Affairs, who will automatically verify a person’s passing with Births Deaths and Marriages. If you choose, you can notify Inland Revenue and the passports office of the death at the same time.

To start, go to: myTrove