Ready to make the switch to Westpac? Well, you can take the first step by completing this form. It only takes 30 seconds and then we'll call you back to arrange the switch. Easy.


Switch Online
Rather switch at a branch? Need a hand? 0800 881 133

Personal Details*

All areas marked with a * must be completed, thanks.

Date of birth*

Contact Details*

Best time to call* We can contact you 8am to 8pm Mon - Fri and 8am to 4pm Sat & Sun.

Add address details

Address Details

If we can help with anything else when we call you, tick the box below and the services you're interested in. Or if you're ready to switch now, just click the red button. No worries.

I'm interested in other Westpac services

Can we help you with any of these?

Westpac Salary Splitter

Managing money can be a hassle. If it all goes into one account, it’s sometimes difficult to tell your party money from your mortgage money. The answer? Salary Splitter.

  • You’d like to have one account for bills and a different one for savings
  • You are saving towards a particular goal, such as a holiday, car or house deposit
  • You’d prefer not to be manually transferring money between accounts
Find out more

Choices home loan

When it comes to home loans we know our way around. We've got amazing offers designed to bring your new home closer. So why wait? Talk to us today.

Find out more

Credit card balance transfer

You could save on interest charges on hire purchases, store cards, or another bank's credit card or personal loan debts to a Westpac credit card account.

Find out more

Westpac Personal loan

Make ‘one day’ happen today. If you’ve been putting off buying a new car, the holiday you’ve always wanted or much needed renovations, why not get a personal loan? It’s quick and easy to apply, and the loan can be structured to suit your needs.

Find out more

Westpac KiwiSaver Scheme

You may be a first time investor, or saving for your retirement. You may have a small lump sum to invest, or you could be a high net-worth individual with an existing portfolio of shares. Whatever your stage in life or financial situation, we can make a real difference in helping you achieve your financial goals.

Find out more

Westpac Insurance

What do you want from your insurance? How about competitive pricing? Flexibility? Reassurance? We thought so – and you've found it! At Westpac we have a wide range of insurance all under one roof, so take a look through our options and select the ones you like the sound of.

Find out more

Westpac Term investments

It’s investing at its most simple. Put away a lump sum for a fixed term and earn a competitive fixed interest rate. Choose to have interest paid out as regular income during the term, or leave it to grow. You don’t pay any fees unless you make an approved early withdrawal.

Find out more

I have read and agree to the declarations below. Click here to view.

Reset switch form

By switching to Westpac, I:

a. agree that my use of any Westpac products and services will be subject to the General Terms & Conditions, the Transaction and Service Fees Brochure, and any other applicable terms and conditions Westpac tells me about, and that I will read them as they contain important statements about my rights and obligations;

b. understand that by completing this application form I will be providing personal information about me which will be held securely by Westpac New Zealand Limited and/or any entity within the Westpac group. Information provided by me will be used now and in the future to provide me with information on the full range of financial services offered by Westpac New Zealand Limited and/or any entity within the Westpac group, and will otherwise be held and dealt with in accordance with the General Terms & Conditions and Privacy Statement;

c. acknowledge that any accounts opened for me at this time will be opened as “restricted accounts”, which means that I will be able to deposit money but will not be able to take money out or transfer money until I have provided Westpac with acceptable identification; and

d. certify that all information provided by me to Westpac is true, correct and complete, and understand that if it is not true, correct and complete, this application may be declined and/or I may be liable to Westpac.

Four easy steps to joining us here at Westpac

Step 1

Fill out this form

We only need a few details to get started. If you need a hand or would rather not complete the form, you can always give us a call or pop into a branch
Step 2

We'll call you back

We'll give you a call back, get your account set up and arrange a time for you to pop into a branch to sign the paperwork.
Step 3

Pop into a branch

Bring along your ID and details of your automatic payments and direct debits. Our friendly staff will take care of the rest.
Step 4

Account activated

We'll arrange the switch with your current bank and text you to let you know when your account is ready to use.

Frequently asked questions

Switching to Westpac is easy. Below are some frequently asked questions and their answers. If the answers to your questions aren't here, we're at the end of the phone on 0800 881 133.

Show the FAQ or you can always give us a call on: 0800 881 133
How long does it take to Switch my account to Westpac?
We'll call you back within 24 hours of receiving the online form to get the switch underway. 

After you have signed the paperwork and had your ID validated at a branch, we'll send the paperwork to our dedicated switching team. We'll do this within 24 hours and send you a text when the request has been sent to your current bank. 

It usually takes up to 5 working days for us to receive the information back from them. 

Once we get it, we'll set up your direct debits and automatic payments and send you a text to let you know that your account is ready to use.
What happens if I want to transfer my salary to Westpac?
When we call you back, we'll ask you whether you want us to arrange for your salary to be paid into your new Westpac account. If you do, all you need to do is take details of your employer with you to the branch and we'll contact them directly on your behalf.
What happens if any bill payments come out of my new account before my salary is paid in?
When you come into the branch, we'll help you work out the right date to switch over your payments and DDs to coincide with your salary being paid into your account. 

We'll fill out an employer's letter with you which we can either post to your employer or you can give it to them instead. 

If for whatever reason your salary hasn't been paid into your account by the time a bill payment is due, the bill will not be paid.

However, the important thing to remember is that it is your responsibility to ensure that your employer changes your bank account details. If you are having any difficulties just give us a call.
What happens if it takes the other bank longer than 5 days to respond?
Occasionally, it might take longer than the standard 5 working days for your current bank to provide us with the necessary information to switch your account. If this happens, we'll get in touch.
What happens if I miss my branch appointment?
If you can't make your appointment at the branch or miss it, don't worry! We will have already set up your account in our system when we called you so all you have to do is give us a call on 0800 881 133 or pop into your local branch and we'll make another appointment.
I already have a Westpac account. Can I still use this form to apply for something else?
Of course! You can complete this form or give us a call.
I want to switch some other products to Westpac. How do I do that?
Easy. Just click on the 'additional services' box on the form and check the boxes for the services you are interested in. We've tried to keep the form as simple as possible but anything is missing, just mention it to us when we call you back.
Show the FAQ
Why Westpac? talk to us on: 0800 881 133

Take a look below at some of the great benefits of banking with Westpac.

Great everyday banking options & offers

  • Salary Splitter - automatically split your salary into up to six different Westpac accounts
  • Electronic Account - No transaction fees*, simple and easy to use
  • hotpoints® rewards program - earn rewards when you use your Westpac hotpoints® credit card
  • free purchase protection and travel insurance** when you use your Westpac Platinum MasterCard

Helping you get into your new home sooner

  • Pre-approvals and free QV online reports
  • Realestate smartphone app - find a new home with your smart phone
  • First Home Buyers seminars - learn about home loan options and home buying tips
  • Mobile Mortgage Managers - home loan specialists who can meet you where and when it suits

Managing your money online and on your mobile

  • Online Banking available 24/7 - bank wherever you are, whenever you want
  • Cash Tank smartphone app - check your balance anywhere, anytime at the touch of a button
  • Mobile Online Banking - check your Westpac accounts and transfer money between them on the go
  • email and TXT alerts - view and transfer your money via your mobile
  • Impulse Saver iPhone app - save money at the push of a button

Local decision making and specialist advice

  • banking decisions made locally so you get the best out of our banking relationship
  • local Westpac Authorised Financial Advisers for specialist savings and investment advice to help you secure a better financial future

We're in your communities right where you are

  • we're proud sponsors and supporters of a whole range of important Kiwi institutions including the Rescue Helicopter Service, the Halberg Trust, the Sir Peter Blake Trust and many more
  • dedication to sustainability to help our local communities

Smart ways to help you manage your money

  • 24/7 banking lobbies - for depositing cheques and cash, withdrawing cash and exchanging notes for coins
  • free Managing your Money workshops - helping you to make the most of your money
  • online calculators - find our housing, savings and other calculators here
I'm ready to switch
Fill out the form

Check our term deposit specials

We have a great range of term deposit specials to help your investment grow. CLICK HERE

*Free electronic transactions (online, Westpac ATM withdrawals/transfers, eftpos). No monthly account fee if you waive your paper statements. Any transactions made at another bank's ATM will incur an additional $1 charge.

**Terms, conditions, exclusions and eligibility criteria apply to insurance cover. Please see the Platinum Card Insurance policy document. Westpac Overseas Travel, Extended Warranty and Purchase Protection Insurances are arranged by Westpac New Zealand Limited and are underwritten by AIG Insurance New Zealand Limited (“AIG”). Westpac does not guarantee the obligations of, or any products issued by AIG.

Account terms and conditions apply. Disclosure statements under the Financial Advisers Act are available on request and free of charge from a Westpac Financial Adviser.

Westpac's current home loan lending criteria and terms and conditions apply. An establishment charge may apply. A Low Equity Margin may apply.

Westpac’s current credit card lending criteria apply to all applications and transfers. Credit Card Conditions of Use will apply. hotpoints® is a registered trademark of Westpac Banking Corporation. Hotpoints terms and conditions apply.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Impulse Saver is a registered trademark of Westpac Banking Corporation.

You can get a copy of the current disclosure statement for Westpac New Zealand Limited and a copy of any applicable investment statement or term sheet for your investment from any Westpac branch in New Zealand free of charge.

Switching at a branch is a piece of cake

Thanks for choosing to switch to Westpac. If you don’t fancy filling out this form, you can always pop into a branch. All you have to do is bring along the following items, it’ll be all done in no time. Click here for a list of acceptable verification documentation.

If you are a tax resident of any country(s) other than New Zealand, please bring your foreign tax numbers as well.

Remember to bring:

1 x Photo ID

e.g. NZ Drivers License
Birth Certificate

+ 1 other form of ID

e.g. Marriage certificate
Credit or Debit Card from another bank

+ proof of address

e.g. Bank statement or utility bill

+ copies of any bills you pay by Direct Debit 

+ details of your employer’s Payroll contact.