Four easy steps to joining us here at Westpac
Step 1
Fill out this formWe only need a few details to get started. If you need a hand or would rather not complete the form, you can always give us a call or pop into a branch
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Step 2
We'll call you backWe'll give you a call back, get your account set up and arrange a time for you to pop into a branch to sign the paperwork.
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Step 3
Pop into a branchBring along your ID and details of your automatic payments and direct debits. Our friendly staff will take care of the rest.
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Step 4
Account activatedWe'll arrange the switch with your current bank and text you to let you know when your account is ready to use.
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Frequently asked questions
Switching to Westpac is easy. Below are some frequently asked questions and their answers. If the answers to your questions aren't here, we're at the end of the phone on 0800 881 133.
Show the FAQ or you can always give us a call on: 0800 881 133*Free electronic transactions (online, Westpac ATM withdrawals/transfers, eftpos). No monthly account fee if you waive your paper statements. Any transactions made at another bank's ATM will incur an additional $1 charge.
**Terms, conditions, exclusions and eligibility criteria apply to insurance cover. Please see the Platinum Card Insurance policy document. Westpac Overseas Travel, Extended Warranty and Purchase Protection Insurances are arranged by Westpac New Zealand Limited and are underwritten by AIG Insurance New Zealand Limited (“AIG”). Westpac does not guarantee the obligations of, or any products issued by AIG.
Account terms and conditions apply. Disclosure statements under the Financial Advisers Act are available on request and free of charge from a Westpac Financial Adviser.
Westpac's current home loan lending criteria and terms and conditions apply. An establishment charge may apply. A Low Equity Margin may apply.
Westpac’s current credit card lending criteria apply to all applications and transfers. Credit Card Conditions of Use will apply. hotpoints® is a registered trademark of Westpac Banking Corporation. Hotpoints terms and conditions apply.
iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Impulse Saver is a registered trademark of Westpac Banking Corporation.
You can get a copy of the current disclosure statement for Westpac New Zealand Limited and a copy of any applicable investment statement or term sheet for your investment from any Westpac branch in New Zealand free of charge.
Switching at a branch is a piece of cake
Thanks for choosing to switch to Westpac. If you don’t fancy filling out this form, you can always pop into a branch. All you have to do is bring along the following items, it’ll be all done in no time. Click here for a list of acceptable verification documentation.
If you are a tax resident of any country(s) other than New Zealand, please bring your foreign tax numbers as well.
Remember to bring:

1 x Photo ID
e.g. NZ Drivers License
Passport
Birth Certificate
+ 1 other form of ID
e.g. Marriage certificate
Credit or Debit Card from another bank
+ proof of address
e.g. Bank statement or utility bill
+ copies of any bills you pay by Direct Debit
+ details of your employer’s Payroll contact.