How we helped Stu through his recovery

Stu visited the Westpac website and applied online for Financial Hardship. Sarah from the Financial’s Solutions team reviewed his application and called him for a chat. Together they agreed a payment holiday was what he needed, so he could focus on getting better and back to work.
If injury has left you unable to work and you’re struggling to repay your Westpac loan or credit card, you may be able to apply for Financial Hardship.

More about financial hardship | Back to stories

An accident left Stu worrying about his home

Stu had always paid his home loan on time and only had five years left until he was mortgage-free. But a car crash had left him unable to work, and facing a long road back to good health. He now lay in bed at night worrying that he would lose his home.