Where to find help.
There are numerous sources of support for businesses getting started and those already established.
Why help is important.
Accessing expert help and advice could help your business grow more quickly, save you from making costly mistakes, and highlight options you might not have previously known about or considered. All this adds up to greater chances of business success.
It’s important to first identify what support your business needs most. This will be different for various types of businesses, at different stages.
Identify what you need.
Many businesses, especially start-ups, think they need more money. However, access to markets may be the more immediate and important need.
Work out which areas of your business you most need support and guidance in. Possible areas of need in your business could be:
- Web presence – does your business have a user-friendly, up-to-date website and a social media presence? Could you sell online so you are effectively open 24/7? Marketing training can help in these areas
- Marketing – do you know who your target markets are, and are you reaching them and actively generating leads? Again, marketing training can be a great investment for your business
- Money management – do you know your break-even point? Can you confidently explain your financial documents when applying for finance? Understanding how to manage money is a crucial part of small business success
- Staff – do you have enough staff? Do you have the right staff? What extra training and resources might your staff need to do their jobs more efficiently? Training in managing staff can help here
- Compliance – does your business have all the necessary licenses and permits? Are you meeting your obligations? It’s vital that you understand and comply with your health and safety obligations and your employer obligations
- Performance – is your business running efficiently? Do your internal processes (ordering, production, sales, customer records, customer service, accounting, etc.) need improving? Management training can help in these areas
- Growth – could your business benefit from grants, mentoring, or advice on exporting and importing? There are many resources you can access to help your business grow and thrive.
Sources of help.
The following are some of the many sources of help available to both start-ups and established businesses looking to grow.
- Find out more about Westpac’s series of workshops on managing your money.1 They have experienced business managers who can help identify ways to improve your business’s cash flow.
- Download Westpac’s checklists, templates and worksheets2 on set-up costs, cash flow, and profit and loss forecasts to help with money management.
- Business.govt.nz is an excellent source of information on starting, managing, and growing your business, and compliance issues. It offers free tools, resources, relevant news and articles, information on workshops, events and more, all in one place.
- Business Mentors New Zealand offer free mentoring.
- New Zealand Trade and Enterprise (NZTE) has offices in New Zealand and abroad. They help with exporting, and offer a variety of programmes and services to businesses at all stages to support them in growing and succeeding internationally.
- Te Puni Kokiri offers information and help for mentoring to new and existing Maori businesses. They have offices throughout New Zealand.
- The Inland Revenue Department (IRD) offers free tax workshops all over New Zealand. They also have a range of videos to help get you up to speed on issues like GST, employer obligations and business structures.
- If your business is looking to innovate, find out more about grants from Callaghan Innovation, a government agency for research and development
- NZTE offer Capability Development Vouchers to businesses, to help partially pay for training costs. Find out if your business is eligible, what sort of training the vouchers can be used for, and how to apply.
- There are a number of industry training organisations (ITOs) in New Zealand covering groups of industries. For example, the Building and Construction ITO covers joinery, glazing, interior systems and more. Find out which industries the ITOs cover and contact the one relevant to your business to find out about training options.
- Workshops and seminars are a great way to get training and ideas, and network. Your local Chamber of Commerce is a good place to find out about these.
- Find out more about numerous sources of training at Business.govt.nz.
- To find out if there is an association for your industry, check out the Affiliated Industries Group.
Things you should know.
1 The content of the Managing your money workshop is general in nature and is not intended to constitute financial advice or an offer of any financial products and services by Westpac.
2 These tools are intended as a guide only and are not intended to constitute financial advice.
The material on this webpage is provided for information purposes only and is not a recommendation or opinion.
The material on this webpage is does not take your particular financial situation or goal into account. We recommend you seek independent legal, financial and/or tax advice.
Links to other sites are provided for convenience only and Westpac accepts no responsibility for the availability or content of such websites.