Security and helpful information

As a merchant accepting card payments it's important to protect your business against fraud while giving your customers confidence when purchasing from you.

Our Merchant Operating Guide gives information about how to use your products, contact information for support and outlines your general obligations as a merchant.

Protection of card data is critical for all businesses. The Payment Card Industry has security standards to assist you with potential controls and advise.

The guide to the Payment Card Industry Security Standards is available on their PCI Council website.

An overview of some of the risks of card acceptance are outlined in this brochure.

Merchant agreements

The legal agreements between us and our merchant customers that operate Westpac merchant facilities to accept EFTPOS, Mastercard, Visa and UnionPay transactions can be found below.