Bill payments and direct debits

Bill payments and direct debits  two ways your customers can pay directly from their bank account.

It's good for you if:

  • you'd like to reduce the amount of paper you deal with in your business
  • you want an effective payment form for customers who are billed regularly.

Bill payments – phone and Internet

Reduce your paper handling by setting up your business on our bill payment register (or print your account number on your invoice). Next time you send your customer an invoice, they can use Internet or phone banking to transfer money directly to your account. You'll get the required customer and payment information on your statement to update your account receivables ledger.

Bill payments provide an efficient way for customers to pay their accounts without having to write out a cheque or visit your place of business to pay in cash.

To add your business to our bill payment register, download and complete our Bill Payee Registration form.

If the file won't open, you'll need Adobe Reader.

Once completed, please return the form to:
Westpac Bill Payee Registration
Level 8
1 Grey Street
PO Box 691

Direct debits

Direct debits give you more control. With direct debits you obtain authorisation from your customers to debit their account, within agreed terms.

Direct debits are ideal for very large billers, but can be equally effective for smaller volumes as well – say, as low as 80-100 bills per month. They are more likely to be accepted as a payment method by your customers where billing is regular. To process a direct debit schedule, you can use one of the following Westpac Solutions: Business Online or Corporate Online  – our PC banking service.