Branches, ATMs and payments.
We have a range of ways people can bank seven days a week, including ATMs, online banking and through our customer service team in our contact centre.
Our ATMs are cleaned and replenished with cash regularly.
You can also use ATMs operated by other New Zealand banks at no charge.
We have endeavoured to make sure the ATM finder is up-to-date, we apologise for any inaccuracy.
We have temporarily increased the PIN limit for contactless payments at retailers from $80 to $200. This means you won’t have to enter a PIN number on a PIN pad unless you spend over $200.
This change also applies to contactless payments made using mobile phones.
Merchants do not need to take any action to enable this change, and there is no additional cost to them.