Our Information and Communications Technology (ICT) team have been recognised for their outstanding team engagement, enthusiasm, and collaboration, winning Best ICT Team Culture at CIO Awards on 8 June.
This is a great achievement and reflection of the influence our Chief Information Officer Dawie Olivier has brought to the team since taking on the role last year.
Here’s what the CIO website had to say:
“Through a process of co-creation the entire ICT team at Westpac NZ have defined and built a new culture based on the principles of Ownership, Achievement, Integrity, Collaboration, Growth, and Fun.
“The Westpac ICT team have moved from traditionally having a reputation of ‘being hard to deal with’ to being ‘a team with increased levels of energy and enthusiasm’, and a team that ‘has a far sharper focus on the customer’. At the same time staff engagement levels with the ICT team have moved from bottom-quartile in industry comparisons to now being top-quartile.
“The Culture-Led transformation of the ICT team at Westpac has been significant in both scale and pace of change. The judges were impressed by the crowd-sourced collaborative nature of the culture change programme and the way in which members of the IT team had used their own ‘real-life’ stories to bring it to life.
“As well as delivering improvements in staff engagement the programme has delivered an uplift in operating efficiency and delivery of customer-focussed business outcomes.”
Well done Dawie and team!