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| Westpac aims to respond to email enquiries within 24 hours. On weekends and public holidays we will reply to your enquiry by the end of the next business day. If you have an urgent enquiry please phone us. |
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| For security reasons, please don't email |
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Any private information, e.g. Online Banking ID and password, full bank account number, or PIN. We can accept the first 6 digits of your bank account number (starts with 03- XXXX) or the name of the branch where your account is held. |
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Requests to change your postal address or contact details. |
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Any requests for confirmation of transactions (e.g. bill payments, money transfers).
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| You will need to visit your nearest branch or phone us for these enquiries. |
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| All fields are mandatory unless specified. |
