Westpac New Zealand.

Send us your feedback


Whether you have a complaint, a criticism or a suggestion we’d love to hear about it. Your feedback and suggestions assist us in delivering high quality products and services to you, and help us to be a better bank. Please fill in the details below in order to place your comments. We will respond by the end of the next business day if a reply is requested.

All fields are compulsory unless stated otherwise.

Title
First name
Last name

Relevant product or service

Write your feedback below including any action you'd like us to take.

Phone number (Area code and number)

Street address (so we can find the correct person on our files)

Suburb (optional)

Town/city
Country (optional)

Would you like someone from Westpac to contact you regarding your feedback?
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Yes

My preferred contact method (we generally prefer to speak to you over the phone)

Best time to contact you

Are you a Westpac customer? (optional)
No
Yes

Enter the next 4 digits of your account number
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Privacy statement
The information we collect on this form will be used by us to reply to the feedback you have provided. It may be disclosed to other members of the Westpac Group (eg. Westpac Life-NZ-Limited, BT Funds Management-NZ-Limited), service providers who do things on our behalf (e.g. mailing house) or to other third parties where it is required or allowed by law or where you have otherwise consented.

You can access and seek correction of the information we have collected, if we have retained it, by telephoning 0800 400 600. If you do not complete the compulsory fields (marked with an asterisk) we will be unable to respond.
Copyright©2004 Westpac New Zealand Limited

Copyright�2010 Westpac New Zealand Limited