transferring money from your Westpac account to your Westpac credit card and making payments to your account in the Westpac KiwiSaver Scheme.
You will see payments into your KiwiSaver account within three business days.*
transfers can be made immediately or you can plan future transfers
Set up an Automatic Payment, pay a bill, make a tax payment or pay anyone
we have over 1,300 pre-registered billers listed (or you can set up your own)
we have over 25 IRD tax types available for online payment
it’s cheaper to set up Automatic Payments online and you can amend, suspend or cancel your automatic payments all within Online Banking
you can make a payment to anyone with a NZ bank account or plan future payments and even save someone’s account details if you are likely to pay them again
There are some things you should know about the timing of making payments…
Online Banking transactions completed before 10pm on a business day are processed that night (but amending or cancelling future-dated payments and transfers processing today have a 9pm cut-off) i.e. a payment made at 10.10pm on a Tuesday will show in the receiving account on Thursday.
Online Banking transactions completed after 10pm will be processed the next business day i.e. a payment made at 10.10pm on a Friday will show in the receiving account on the following Tuesday.
If you have set a transaction or payment for a day that falls on a weekend or national public holiday, then the money will be held until the next business day when full processing takes place, or until the transaction is cancelled (where cancellation is possible)
Payments you make to other people in Online Banking can be cancelled up to 10pm on the day they were created and seen in the ‘Cancel a payment made today’ menu on the ‘Transfer money/Pay anyone’ screen
transfers between your accounts can’t be cancelled
If you notice an unauthorised transaction on your account
as a precaution, change your password immediately
where possible, cancel the transaction using the ‘Cancel a payment made today’ menu on the ‘Transfer money/Pay anyone’ screen
check any other online accounts and view previous weeks’ transaction details for any other suspicious transactions
call us as soon as possible on
0800 400 600 (7am to 11pm, 7 days a week) + 64 9 912 8000 from overseas (international toll charges apply)
*The term 'business day' refers to every day except Saturday, Sunday and national public holidays.
The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. It is subject to change without notification.
