Managing your Westpac credit cards
Thanks for choosing a Westpac credit card. Here’s all you need to know about using it, keeping it safe, and updating your details.
Lost/stolen card and emergency assistance overseas→
Here’s what to do if your card is lost or stolen. And how we can help with travel, medical or legal assistance when you’re overseas.
Credit card FAQs →
Your questions answered - including interest-free periods, ATM use, replacements cards and more.
Update your details→
Want to update your name or address, change your credit limit, or enrol with hotpoints? Download the forms here.
How to make a credit card payment →
What’s most convenient for you – direct debit, automatic payment, or online banking?
Credit card security tips →
Follow our advice for keeping your credit card safe, including when you shop online.
Added security of chip cards →
All new Westpac credit cards come with embedded microchip technology - we explain how this works.
Using your card overseas→
Some tips on using overseas ATMs, and special requirements for the UK and Europe.
Credit card insurance→
If something unexpected happens, this insurance will cover your monthly credit card repayments.