JavaScript must be enabled in your browser before you can login and use Online Banking functionality.
Step one—getting ready
select 'Tools' from the menu bar
select 'Internet Options..' from the drop down list
the window in figure 1 will now be displayed.
Step two—checking JavaScript is enabled
click on the ‘Content’ icon in the top menu
the screen in figure 2 will now be displayed
make sure the option 'Enable JavaScript' is ticked.
Note: This applies to Firefox running on all supported operating systems. When Firefox is installed, this setting is enabled by default. This could change with future Firefox releases.
We use session cookies for security. Each time you perform a transaction or view a new page on our secure server, a message is sent to the server to authenticate the request.
These session cookies are
not permanently stored on your computer
deleted when you log out of Online Banking.
You need to enable cookies in your browser to use Online Banking.
Step one—getting ready
select 'Tools' from the menu bar
select 'Options...' from the dropdown list
choose the 'Privacy' icon (see figure 3).
Step two—checking session cookies are turned on
Select “Use custom settings for history” from the “Firefox will:” section (see figure 4)
On the right click on the “Exceptions” button
The dialogue box in figure 5 will be displayed
Enter sec.westpac.co.nz in the address field and click on the ‘Allow for Session” button
Click on “Cole” and “OK” in the next dialogue box” button
None of the vendors listed are specifically endorsed or recommended by Westpac. The vendors are for information purposes only and in no case does Westpac accept liability for acts or omissions of those vendors.
The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. It is subject to change without notification.
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