Managing your Westpac credit cards

Details of who to call for emergency assistance or if your credit card is lost or stolen. How to update your credit card details, tips on credit card security and online shopping.

	Apply online for a new credit card

	Credit card balance transfer application

Lost/stolen card and emergency assistance


			What to do if your card is lost or stolen—or if you require emergency assistance when you’re overseas.

Credit card FAQs


			Answers to commonly asked questions about Westpac’s credit cards including interest-free periods, ATM use, replacement credit cards and more.

Update your details


			Change your card limit, your address details, the name on your credit card or enroll to earn credit card rewards with hotpoints.

Ways to make a credit card payment


			Set up a direct debit, automatic payment or pay via Online Banking. We have details on how to arrange each credit card payment option.

Credit card security tips


			Credit card security tips including how to keep your PIN safe and advice about online shopping.

Using your card overseas


			A new ‘chip and PIN’ debit and credit system has been introduced in the UK and Europe. Here’s what to do if you encounter problems with this system.

Added security of chip cards


			Find out more about the added security Westpac chip cards offer. All cards (including reissued and replacement cards) now come with this technology.

Credit card insurance


			If something happens to you, credit card insurance can help you meet your monthly credit card repayments.

Westpac’s current credit card lending criteria apply to all applications and transfers. Credit Card Conditions of Use will apply.

The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. It is subject to change without notification.